McNeill Hotel Company

Summary

Because of state laws and recommendations advocating for minimized human interaction during the COVID restrictions, hotels have been doing everything to be as contactless as possible. These mandates might be seen as pushing away revenue to a certain degree, meaning we had to rethink how we do business. It was perfect timing for Kontactless.

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"Kontactless has been a great tool for really connecting with guests, letting them know what’s happening and what we offer.  I like the fact that I can control my prices and inventory, and that I can promote a particular item. Now, it’s much easier to communicate that to our customers."

- Cedric Sharp, Area General Manager of McNeill Hotel Company

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