About Kallpod

Kallpod is a customizable tool that dramatically improves communication for the service industry. Kallpod ensures that guests are always connected to service staff and internal teams are connected to each other. As a result, customers consume more and receive better service while teamwork is enhanced and employees are more efficiently able to perform their job.

How It Works

Customer to Staff

With the push of a Kallpod, guests are always able to conveniently request the check or another cocktail directly from their server, who receives a message on their KallWatch indicating the location & type of service requested.

Customer to Staff

Staff to Staff

On the same platform, internal teams are also able to communicate, so the host can notify a server a new table has just been seated or the kitchen/bar can signal a guest’s food/drinks are ready to be run.

Customer to Staff

Benefits

Improved Customer Service Scores

Improved Customer
Service Scores

As an additional customer service tool, guests are more satisfied because they’re never forgotten and always able to effortlessly & immediately request service.

Increased Revenues

Increased
Revenues

Customers consume on average 10-25% more because it’s easier & faster.
No more “lost sale” or waiting for your server. Notably higher sales from beverages. Higher $ per sq. ft. in under serviced areas.

Faster Service Times

Faster
Service Times

Service staff are notified in real-time of guest requests & better able to address needs. With Kallpod, guests receive service within 30 seconds of wanting it, on average.

Labor Efficiency & Management Tool

Labor Efficiency
& Management Tool

Service staff are better able to address guests' needs while internal teams work more closely together. Managers are also able to monitor communication among all guests & employees.

Increased Guest Touchpoints

Increased Guest
Touchpoints

Kallpod facilitates one to two more interactions between service staff & customers per sitting, even in well serviced areas.

Higher Guest Thru-put

Higher
Guest Thru-put

Guests are served faster, enabling faster table turns & increased service capacity.

Featured Clients

Waldorf Astoria Grand Wailea, HI Waldorf Astoria Grand Wailea, HI

 

Pool Cabanas & Casabellas

Montage Laguna Beach, CA Montage Laguna Beach, CA

 

Pool Cabanas

Westin Moana Surfrider, HI Westin Moana Surfrider, HI

 

Spa, Cafe & Pool Cabanas

Loews Hollywood, CA Loews Hollywood, CA

 

Lobby bar & Lounge

The Point Casino, WA The Point Casino, WA

 

700+ slot machines

Marriott Irvine Marriott Irvine, CA

 

Great Room & Bar, Patio, Cabanas, Pool, Staff-to-Staff

Ritz Carlton Rancho Mirage, CA Ritz Carlton Rancho Mirage, CA

 

Cabanas

Westin Mission Hills, CA Westin Mission Hills, CA

 

Pool, Cabanas, Back of house

Marriott Waterside Tampa Bay, FL Marriott Waterside Tampa Bay, FL

 

Great Room & Hotel Lobby

Hilton Bonnet Creek Orlando, FL Hilton Bonnet Creek Orlando, FL

 

Cabanas & Pool

AC Hotel Miami, FL AC Hotel Miami, FL

 

Lounge, Bar, Patio & Restaurant, Roof Pool & Cabanas

Bacara Resort & Spa, CA Bacara Resort & Spa, CA

 

Lobby Bar & Lounge, Staff to Staff

Four Seasons Maui, HI Four Seasons Maui, HI

 

Private Cabanas

San Antonio, TX Hyatt Regency San Antonio, TX

 

Restaurant & Bar, Staff to Staff

The Fairmont Orchid, HI The Fairmont Orchid, HI

 

Private Cabanas

The MGM Mirage, Las Vegas The MGM Mirage, Las Vegas

 

Spa, Staff-to-Staff

San Diego, CA Hilton San Diego, CA

 

Lobby Bar, Lounge & Staff to Staff

L’Ermitage Beverly Hills, CA L’Ermitage Beverly Hills, CA

 

Pool, Cabanas, Staff-to-Staff

MGM Hotel, NV MGM Hotel, NV

 

Spa

AC Hotel New Orleans, LA AC Hotel New Orleans, LA

 

Lounge, Bar, & Restaurant

What Our Clients Say

  • “We are fans of Kallpod and have been able to use the device as an engagement ‘point’ with guests, especially guests that are having discussions, business meetings, and who may not want to be repeatedly disturbed. Guests also use Kallpod frequently to call the server in areas like the patio or less visible tables, and this increases our reach. We intend to expand to the pool area after renovation in a few months”

    Scott Mccoy, GM, Marriott Irvine, CA
  • “All the Marriott hotels that have Kallpod, love it.”

    Bart Hosmer, Sr Director, Food & Beverage, Marriott International, The Americas, Bethesda, MD
  • “Guests LOVE the Kallpods! They truly do increase efficiency and its just a cool thing to have the servers explain to guests as they enter the lounge as part of the greeting. We also will give a kallpod to any meeting leaders and have their attendant wear the watch which has been a big hit as well!”

    Alan Wiltshire, Director of B & F, AC Hotels by Marriott New Orleans Bourbon/French Quarter Area, LA
  • “Kallpod has enabled my staff to take guest service and communication to the next level! Guests feel anticipated and catered to! I have also been highly impressed with the level of professionalism and customer service provided by Kallpod. Highly recommended!”

    Nicole Halverson, Director of Spa & Salon, The Mirage Hotel, Las Vegas
  • “Kallpod has not only enhanced the quality of customer service we provide but also delivered increased guest-server interactions and faster response times. We've also been able to extend the hours we're able to provide service”

    Michael Arballo, Food & Beverage Manager, L'ermitage Hotel, Beverly Hills, CA
  • “Kallpod has absolutely helped with customer service overall, including satisfied guests & speed of service. Revenues are also up, especially from beverages & team-work has increased”

    Jim Richardson, Food & Beverage Manager, Renaissance Hotel, Aliso Viejo, CA
  • “We are utilizing the new Kallpods and things are going great! Staff is loving them along with our guests.”

    Jamie Hall, Food and Beverage Manager, Hyatt Regency San Antonio, TX

Contact Us

info@kallpod.com
424.209.1888​

6399 Wilshire Blvd
Suite 912
Los Angeles, CA 90048

Send us a message