Kallpod is a customizable tool that dramatically improves communication for the service industry. Kallpod ensures that guests are always connected to service staff and internal teams are connected to each other. As a result, customers consume more and receive better service while teamwork is enhanced and employees are more efficiently able to perform their job.
With the push of a Kallpod, guests are always able to conveniently request the check or another cocktail directly from their server, who receives a message on their KallWatch indicating the location & type of service requested.
On the same platform, internal teams are also able to communicate, so the host can notify a server a new table has just been seated or the kitchen/bar can signal a guest’s food/drinks are ready to be run.
“We are fans of Kallpod and have been able to use the device as an engagement ‘point’ with guests, especially guests that are having discussions, business meetings, and who may not want to be repeatedly disturbed. Guests also use Kallpod frequently to call the server in areas like the patio or less visible tables, and this increases our reach. We intend to expand to the pool area after renovation in a few months”
“Kallpod is an innovative tool to increase guest engagement and speed of service. Teamwork has increased as well as guest satisfaction with shorter wait times and more efficient movement. Kallpods are such a great asset all around!”
“All the Marriott hotels that have Kallpod, love it.”
“Guests LOVE the Kallpods! They truly do increase efficiency and its just a cool thing to have the servers explain to guests as they enter the lounge as part of the greeting. We also will give a kallpod to any meeting leaders and have their attendant wear the watch which has been a big hit as well!”
“Kallpod has enabled my staff to take guest service and communication to the next level! Guests feel anticipated and catered to! I have also been highly impressed with the level of professionalism and customer service provided by Kallpod. Highly recommended!”
“Kallpod has not only enhanced the quality of customer service we provide but also delivered increased guest-server interactions and faster response times. We've also been able to extend the hours we're able to provide service”
“Kallpod has absolutely helped with customer service overall, including satisfied guests & speed of service. Revenues are also up, especially from beverages & team-work has increased”
“We are utilizing the new Kallpods and things are going great! Staff is loving them along with our guests.”